Terms and Conditions

Welcome to Mumtazz Hair Design ("Mumtazz", "we", "our", or "us"). By accessing and using our website, booking services, or purchasing products through our online store, you agree to be bound by these Terms and Conditions.

1. General

These Terms and Conditions govern the use of our website, salon services, and online store. We reserve the right to amend these terms at any time without prior notice.

2. Salon Appointments

• Appointments can be made via phone, email, social media, or through our website where applicable.
• We recommend arriving at least 10 minutes before your scheduled appointment.
• Late arrivals may result in a reduced service time or rescheduling.
• We reserve the right to refuse service where necessary.

3. Pricing

• All prices are quoted in South African Rand (ZAR).
• Prices are subject to change without prior notice.
• Additional charges may apply depending on hair length, thickness, product usage, and service complexity.
• Final pricing will be confirmed during consultation where applicable.

4. Online Store Purchases

• Products displayed on our website are subject to availability.
• We reserve the right to limit quantities purchased.
• Product images are for illustrative purposes and may vary slightly from actual products.
• Orders will only be processed once payment has been successfully received.

5. Payment

We accept approved payment methods available at checkout.

Payment must be received in full before products are shipped or services are rendered unless otherwise agreed.

6. Intellectual Property

All website content, including text, images, logos, graphics, and branding, remains the property of Mumtazz Hair Design and may not be reproduced without written permission.

7. Limitation of Liability

While we strive to provide accurate information and exceptional service, Mumtazz Hair Design shall not be held liable for:

• Any indirect or consequential damages.
• Allergic reactions where medical history or sensitivities were not disclosed.
• Delays caused by third-party courier services.
• Product misuse after purchase.

8. Privacy

Any personal information submitted through our website will be handled responsibly and used solely for business-related purposes in accordance with applicable South African privacy laws.

9. Contact Information

Mumtazz Hair Design

12 C Queen Street
Durbanville, Cape Town, South Africa

Phone: 021 979 2777

Email: mumtazz@xsinet.co.za